Refund policy

Return and Refund Policy - CPR Supplements LLC 

Thank you for choosing CPR Supplements LLC for your fitness and wellness needs. We are committed to ensuring your satisfaction with our products. Please read our Return and Refund Policy carefully to understand the process for returns, exchanges, and refunds.

Return and Exchange Policy FAQ

How do I return?
1. Visit our returns center on our website.
2. Enter your order number and email address to initiate the return process.
3. Follow the provided instructions and select the items you wish to return.
4. After submitting your request, you will receive a confirmation email containing shipping guidelines.

What items are returnable?
- Items can be returned within 30 days from the date of purchase.
- Items must be in unused and resellable condition.
- Items should be in the original packaging with all seals and/or tags intact.

What items are non-refundable?
The following items cannot be returned:
- Gift cards
- Discounted & sale items (if applicable)

Restocking Fee:
A restocking fee of 15% will be deducted from the refund amount for returned items. This fee helps cover the costs associated with processing, inspecting, and restocking the returned products. We are committed to ensuring a seamless return experience while maintaining the quality of our products and services.

The item I received is damaged!
If you receive a faulty product, please contact us within 7 days of the delivered date. We will promptly assist you in resolving the issue.

Can the items be exchanged?
No, we do not offer direct exchanges for items. However, if you wish to select different variants, you can return your purchased items and place a new order for the desired items. Once your return request is approved and processed, you can proceed to order the new items through our website.

What are the refund options?
We offer the following refund options:
- Refund to the original payment method
- Refund in the form of store credit (if applicable)

How do I ship back the items?
Detailed instructions on how to ship the returned products will be provided in the email you receive after submitting your return request.

How soon will I get my refund?
Upon receiving and inspecting your returned item, you will receive an email notification regarding the approval or rejection of your refund request. If approved, the refund will be processed within 5 - 7 working days after approval.

My question is not addressed...
If you have any questions or concerns about our return or refund process that are not covered here, please don't hesitate to reach out to our customer support team. We are here to assist you.

At CPR Supplements LLC, we value your trust and strive to provide you with the best possible shopping experience. Your satisfaction is important to us, and we appreciate your understanding of our return and refund procedures.

Thank you for choosing CPR Supplements LLC!

Note: This Return and Refund Policy is subject to change without notice. Please review it periodically for any updates.